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Wal-Mart's
Wrath
Who Destroyed Wal-Mart’s Competitors?
By Daniel Muniz
Now let me get this straight. Does Wal-Mart drive companies out of
business?
This is a very important question because the economical and
political ramifications are enormous. Right now, the traditional
press has an endless supply of stories about companies that have
either lost significant market share or have gone under entirely
because of Wal-Mart. And they also have an endless supply of
negative commentary about the giant retailer itself. In addition,
left-wing organizations and unions constantly harp about the evils
of Wal-Mart.
And what role has the media played in all of this? For instance, is
the press honestly reporting the facts or is it really telling us
what they think we ought to believe?
First, let’s take a look at the dichotomy of the question:
Does Wal-Mart drive companies out of business?
I have seen this sort of question in just about every mainstream
media source and I have also read so many commentaries about it. But
almost every article seems to avoid the obvious. So let’s then start
off with some very basic questions.
What does Wal-Mart really need from a customer?
The simple answer is that the giant retailer needs a customer’s
money. Even if a customer merely walks around a store or just surfs
their web site but doesn’t buy anything, Wal-Mart accomplishes
absolutely nothing. Hence, no sales means no money.
What about Wal-Mart’s competitors?
Don’t Wal-Mart’s rivals also need consumers to step inside their
store or shop online and then actually buy something?
And what happens to such a competitor if people don’t buy their
products or rather, not buy enough of them to generate large enough
sales that exceed their expenses. In words, what happens if
Wal-Mart’s rivals don’t make a profit?
Take a look at Toys-R-Us. They were once the dominant toy retailer
in the country. Then all of a sudden, they were no longer the leader
in that industry. Their sales dramatically declined while Wal-Mart
then became the top seller of toys, which is what has happened to a
lot of other retailers. But why does the press ignore what really
happened?
Did Congress pass a law prohibiting people from buying toys from
Toys-R-Us? Did Wal-Mart managers’ walk up to Toys-R-Us stores and
put big padlocks on the front doors? Did programmers from Wal-Mart
launch Trojans and viruses on the net to prevent people from ever
visiting the Toys-R-Us web site?
Are the questions that I just asked totally absurd?
Yes, the questions are ridiculous but that is not the kind of straight
forward perspective that you ought to expect from the media.
Instead, the press always seems intent on saying that the
destruction of so many companies was done at the hands of Wal-Mart.
In many ways, this type of irresponsible reporting seems to relegate
the consumer as nothing more than an innocent bystander instead of
an active participant. And maybe even a victim.
But customers are active participants. They have the money and they
spend it. As a result, customers have power! And when customers
exercise power, aren’t they the ones who have decided which
companies will stay in business and which ones will go under?
Suppose nobody bought products from Wal-Mart, then would they still
be in business? But isn’t that what already happened to the
competitors to Wal-Mart such as Toys-R-Us?
Didn’t consumers make a conscious decision to either stop buying
from Toys-R-Us or at the very least buy a lot less from them and
then ended up buying more from Wal-Mart? Or was there some sort of
conspiracy involved like people getting a phone call from a stranger
telling them that if they bought something from Toys-R-Us, their cat
or dog would get run over?
The reason I bring up these silly scenarios in such a facetious way
is because the media goes to great pains to gloss over the outcome
of competition. These companies were in no way driven out
of business by Wal-Mart but by the consumer. Money is power and the
consumer exercised their power with their purchasing decisions.
Yet, the press sure bends over backgrounds to make sure that such a
conclusion is never inferred.
As a result, what you always get from the media it that it is
Wal-Mart’s fault for why other companies are no longer the market
leaders. I really don’t think it has dawned on many reporters that
the consumer is actually responsible for either the demise of so
many businesses or at least their decline in their
industry. In essence, Wal-Mart didn’t steal anything to
become the market leader; it was given to them by the consumer.
And besides, isn’t that the hallmark of a free economy and a free
society?
Isn’t it supposed to be the customer who decides which companies
succeed and which one fails?
But the press and Wal-Mart detractors really don’t want to go that
far in accusing the consumer even though he or she is actually the
culprit. That would mean that the consumer is either stupid or
sinister. You don’t see left-wing activists and unions painting
consumers as ignorant or evil. If that happened, then public
sentiment would go entirely against the leftist establishment and as
well as against the media.
The consumer has decided. And it was the consumer who has swelled up
the might and largeness of Wal-Mart. If you have a problem with
that, then you have a problem with freedom and individual decisions.
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